All quotations are based on artwork being supplied on disk. Any origination or design will be charged at $50.00 per hour. Customers are advised to check quotations carefully to ensure the quote is fully understood prior to the commencement of work.
The quotation shall lapse unless accepted within 30 days from the day it is given.
Quotations shall be based on specifications supplied by the customer at the time of quoting and any deviation from these specifications may result in additional charges.
CUSTOMER'S EXPERIMENTAL ORDERS.
Work of an experimental nature prepared at the customer's request shall be considered an order and charged for accordingly.
The quoted price allows for 2 digital proofs. Any further proofs will incur a $30.00 charge for each additional proof.
The printer shall not be liable for errors in the finished work where a proof has been submitted to and approved by the customer.
Unless otherwise agreed in writing the customer shall have no right or title to material stored by the printer on discs, tapes or any other form of electronic storage, but if the printer agrees to duplicate or transfer stored electronic material to the customer the printer shall have the right to charge for the service.
Discs, tapes and any other form of electronic storage supplied by the customer shall remain the property of the customer and unless otherwise instructed in writing, the printer shall assume that these are a copy of the original.
CUSTOMER'S PROPERTY AND PROPERTY SUPPLIED.
The printer shall not be responsible for any delay, default, loss or damage due to any industrial disputes, accidents, acts of God, equipment failure or mischievous damage or other causes beyond the printer's control.
The printer shall not be liable for any indirect or consequential loss or for the loss to a customer arising from third party claims occasioned by errors in carrying out the work or by delay in delivery.
No warranty shall be given or responsibility accepted by the printer to ensure that goods produced comply with the requirements of any legislation relating to the marking and/or labelling and/or packaging of goods. Compliance with the requirements of any such legislation shall be the sole responsibility of the customer.
ILLEGAL OR LIBELLOUS MATTER.
The printer shall not be required to print any matter which in the printer's opinion is or may be illegal or libellous in nature or in breach of the Fair Trading Act 1986 or any other statute or any provision thereof. The printer shall be indemnified by the customer in respect of any claims, costs and/or expenses arising from or out of any illegal or libellous matter or any breach of the Fair Trading Act 1986 or any other statute or any infringement of copyright, patent or design.
Unless otherwise stipulated by the printer or otherwise agreed between the printer and the customer, payment of the printer's account is due in full on or before the 20th of the month following delivery.
The printer shall in respect of all unpaid debts due from the customer have a general lien on all the goods and property in the printer's hands and the printer shall be entitled upon the expiration of 14 days notice, to dispose of the goods or property as the printer thinks fit and apply the proceeds toward such debts.
Customer's property and all property supplied to the printer by or on behalf of the customer shall be held at the customer's risk. Every care will be taken to secure good results where the materials or equipment are supplied by the customer.
If any change or correction is necessary in order to supply properly finished work, the additional work shall be at the customer's expense. Responsibility shall not be accepted for sub-standard work caused by defects or unsuitability of such materials or equipment. Where the customer supplies materials adequate supplies shall be furnished to cover spoilage as agreed with the printer.
SUSPENDED WORK ON CUSTOMER'S INSTRUCTIONS.
The suspension of any work on customer's instructions for a period of 30 days or more shall entitle the printer to payment in full for all work in progress at the time of suspension. The printer may revise the quotation for the uncompleted portion of the order before proceeding.
CANCELLATION OF ORDERS.
Orders shall not be cancelled except upon terms that compensate the printer for all expenses incurred and otherwise protect the printer against loss.
ORIGINATION, PLATEMAKING POSITIVE OR NEGATIVE FILM, PLATES, BLOCKS ETC.
Unless otherwise specified in writing, in all cases where the customer has been separately invoiced with the cost of such work, the ownership of such material shall remain customer property. Unless advised in writing within a period of twelve months from date of invoice the printer may dispose of these materials. Any proceeds arising from their disposal may be used by the printer to offset the cost of storage.
Prices quoted do not include freight. Freight charges will be invoiced at cost.
Should urgent delivery be agreed to, all related costs including overtime shall be an additional charge.
VARIATION IN QUANTITY.
Every effort shall be made by the printer to deliver the quantity specified. All quotations however are conditional upon a margin of 5% being supplied over or under. Unless otherwise agreed in writing this margin shall be charged or deducted respectively on a pro rata basis.
Any complaint shall be made in writing within 10 days of receipt of goods. Beyond this no claim shall be recognised.